FAQ
1.Q: What is your product range?
A: Moving Head Light, LED Par Light, LED Effect Light, LED Wall Washer, Laser Light, Search Light, Stage Machines, DMX Controller etc.
2.Q: How long we can get the products from you?
A: For sample order ,it takes about 2 days . For bigger order , 3-7 days,according to the quantity.
3.Q: What is the payment terms?
A: For sample , we accept western union , T/T and paypal ; For bigger orders , we accept T/T,western union OR Trade Assurance
4.Q: Can you help me to print our logo or company name on the products or package?
A: Of course . Your logo can be printed on the products or package.(OEM&ODM permit)
5. Q: What's your warranty?
A: Our warranty is 1-year. Spare parts on free during the 1st year;Spare parts to be charged during the 2nd and 3rd year.Spare parts still can be offered beyond of the warranty if the products is still be produced.
6.Q: If the products broken during the warranty, what should I do?
A: If there is a problem with the products,you describe it and send pictures or video to us to analyse, then we will guide you how to fix it and provide spare parts on free if needed.
7. Q: What's your certificates?
A: CE,ROHS,FCC,IEC certificates passed.
8. Q: Why should I trust u?
A: We're golden member of alibaba with Trade Assurance passed.We can cooperate through the Trade Assurance as then double assurance to ensure your right.
Why choose us?
1. We have over 8 years’ experience of stage light.
2. We are factory, good quality,reasonable price we can offer better price than Trade Company.
3. 100% manufacture, 1 year spare parts’ guarantee time (except lamp & CMY) .
4. Integrated research and development, design, production, sales and service.
5. We specialize in High configuration and high quality products.
Every material using inside will be picked up carefully and be fully tested.
6.We have professional R&D team who has professional development ability.
7. All of our salesmen know the products well,good inquiry service and after-sale service will be offered on time.
Professional person to guarantee the good after-sale service
8.Golden member and Trade Assurance to ensure your right
9.way of payment is flexible: Trade Assurance,T/T,Western Union,Paypal,D/P,D/A,MoneyGram ,L/C are available.
10.We can arrange the shipment way for u to help u settle the shipment difficulty on free. (DHL,FEDEX,UPS,TNT,By Air or By Sea )
11.Short delivery time: 2-7days,according to the quantity,an sample can be delivered in only 1 day.
Contact us:
Alice
Tel: +86 13825039852
Skype:angelia52088
Whatsapp:+86 13825039852
Wechat:S1134855582
Thanks for your patient viewing.Look forward to your sincere cooperation
